Securing Your Information

We keep your information private at all times and is never shared with any third parties. Customer confidentiality is very important to us.

If you have any questions, please contact our customer care team via email at


Is my personal information kept private?

All your personal details are kept secure and private and confidential, and we will never disclose any of your details to anyone or any third party who is not authorised to see such details or does not require access to process your order or account.

Details provided when you process an order may be shared with a credit reference agency in order to verify your order.

Only our Customer Care team (with your permission) may access your personal data to help you place an order or otherwise manage your account.

We may use details provided to notify you of new products and services. If you wish not to receive such information you can contact us to advise or edit your preferences in ‘My Account’.


Do you save my card details?

If you have a registered Antonia Lowe Home online account, we can securely store your card details if you wish to provide a smoother shopping experience next time you order from us. If you do not wish to save any card details you have the option to opt out of this service at the Checkout stage. If you place an order as a guest customer your card details are not stored.